Testimonials
We are Very Glad to Get People Review
“Switchpower’s technical product support solutions are tailored to deliver end user experiences through tiered support models, from the simplest questions to more complex support scenarios. His technical support agents go through extensive product training and they have access to detailed knowledge databases to assure that they have the skills, support and tools needed in order to resolve your customers’ issues satisfactorily at the first contact.”
Rehena Parvin
CEO
“Switchpower’s service-focused agents deliver service excellence in order to help create competitive differentiation for your business. They are thoroughly trained to support best-in-class product, service and brand experiences for your customers. We understand that every service interaction is an opportunity to reinforce buying decisions and strengthen brand relationships. We also know that delivering great service experiences can create a strong point of differentiation for your business, strengthening customer loyalty while improving retention and sales in an increasingly competitive marketplace.”
Suriaya Begum
COO
“Switchpower’s customer retention specialists are highly skilled at listening, understanding and resolving more complicated customer issues that could threaten there customer relationships. In today’s socially driven marketplace, unhappy customers’ voices are amplified in social forums. Mishandled complaints can go viral in an instant, with potentially disastrous effects on brand reputation. By resolving critical customer issues, They not only protect your revenue streams. They can also turn potential defectors into fans.”
Samir Afrid
Manager
“ Switchpower adds value to your sales efforts by acquiring new customers cost-efficiently, and by building strong customer relationships as a basis for future interactions. His sales specialists are extensively trained, not only on there clients’ products and services but also on competitors’ offerings. This ensures that they are in the best possible position to convey the value of his products and services, and to secure sales.”
Sumehra Sabrin
Manager
